On September 6, 2018, Ruby’s Franchise Systems, Inc. (“RFS”), the founder and operator of the Ruby’s Diner Franchise System filed for chapter 7 bankruptcy protection. The bankruptcy court appointed a Trustee to develop a plan to liquidate assets and use the proceeds to pay off as much debt as possible (including gift cards).

In November 2020, an investment group purchased the rights to attempt to salvage and restore the brand to its former glory. That purchase did not include any assumption of obligations for the bankrupt company’s prior debt or gift card liabilities.

We regret any inconvenience or loss you incurred as a result of the actions of the bankrupt company or its executives. We hope that you will visit a Ruby’s Diner in the future, as the new owners are working in earnest to refresh and revitalize the brand for generations to come.

Trustee contact information is below:

Richard A. Marshack
Marshack Hays LLP
870 Roosevelt
Irvine, CA 92620